COACHING TO IMPROVE PERFORMANCE
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Developing Your People for Excellent Results
Coaching is one of those words that buzzes around businesses: however, it is rarely represented correctly and at best, given lip service in terms of putting it into practice.
Many businesses are founded on an autocratic hierarchy, which tells its workers what to do, rather than growing the individual talents of its employees for the benefit of the customers and its profits.
Coaching other people is a very satisfying and rewarding task as it enables people to create change through learning. It helps people to be more, do more, achieve more and above all contribute more.
This manual will seek to put right the misconceptions about coaching and equip you with the skills to truly develop others and gain satisfaction from doing so.
It can be read and used as a book, a self-learning tool, or a reference guide. It can be used by individuals to increase their skills and knowledge, trainers to help produce training sessions or by managers for meetings and staff training. It is a mixture of information, practical exercises, self analysis questionnaires and case studies.
Below is a summary of this 189 page training manual.
Coaching – How Do I Rate as a Coach?
A Self Assessment Questionnaire
What Is Coaching?
A definition and explanation of coaching dispelling major myths about its purpose
How to Approach Coaching
The mechanics of coaching
The Coaching Relationship
The importance of getting to know your coachee
Coaching: In Business
Executive Coaching
The Manager as a Coach
Life/Lifestyle Coaching
Coaching applications outside the workplace
A Comparison of Coaching and Therapy
When Coaching Isn't the Answer
The Nature of Coaching
Raising Awareness
Generating Responsibility
Qualities of a Good Coach
Examining the essential skills required to be a good coach
Collaborative Coaching
Non-directive versus Directive Language
Directive Conversation
Non-directive Conversation
Directive Language – Advantages
Directive Language – Disadvantages
Non-Directive Language - Advantages
Non-Directive Language - Disadvantages
Coaching Principles or Beliefs
Operating Principles for Coaches
Maintain a Commitment to Support the Individual
Coaching from Non-judgement
What Does Non-judgement Feel Like For a Coach?
How Do We Let Go of Judgement?
Meditation for Non-judgement
Build the Coaching Relationship on Truth, Openness and Trust
Coaching Process and Structure
The Four Stages of Coaching
Stage One – Establishing the Context for Coaching
Stage Two – Create Understanding and Direction
- The Sequence of Questioning – GROW
- Goal Setting
- Ownership of Goals
- What Is Reality?
- Reality Questions
- What Options Do I Have?
- What Will You Do? (Options)
Stage Three – Review/Confirm Learning
Stage Four – Completion
The Coaching Toolkit
A concise summary and tools to start coaching
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